State Farm® Insurance Agent Cynthia Shifflett
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
The Truth
January 4, 2025
"I received multi policy quotes recently from several insurance companies around the Charlottesville area. Cynthia Shifflett’s Ruckersville office was among the most competitive, and the reps there are fantastic."
"Thank you for taking the time to share your experience! We’re so glad to hear that our office provided competitive quotes and exceptional service. It’s always our goal to offer the best coverage options and ensure a great customer experience. Please don’t hesitate to reach out if you have any questions or need further assistance. We’re here to help! - Cynthia"
Pixelz
January 3, 2025
"I was referred to Cynthia Shifflett’s State Farm office in Ruckersville by a coworker. I only have great things to say about Alexis Williamson, who was truly amazing from start to finish. She was extremely accessible and thorough throughout the process. She patiently responded to my many questions and always responded quickly, even over the holidays. These factors played a key role in my decision to move my home, auto, and umbrella policies to this agency. If you are in the market for a better insurance rate and want to work with a great representative, give this agency a call and ask for Alexis! Mike S."
"Thank you so much for your thoughtful review, Mike! We’re thrilled to hear about your positive experience with Alexis. She truly goes above and beyond to provide exceptional service, and we’re so glad she was able to guide you seamlessly through the process. Your trust in moving your home, auto, and umbrella policies to our agency means a lot to us. We’re here to help with any future needs, and we appreciate your recommendation. Welcome to the Cynthia Shifflett State Farm family! - Cynthia"
Kim Norton
December 5, 2024
"My rates were going up with Allstate so a friend told me to give Cynthia Shifflett’s office a call. I talked to Brooke and she was so helpful. Switched my auto and home owners and got great rates. Brooke answered all of my questions and was on top of everything. She was amazing!"
Mike Huff
November 19, 2024
"I was in the need for multiple insurances and I had the pleasure of working with Alexis Williams, she answered every question I had with profession and made my experience painless and with ease! Thank you again Alexis!!"
"Thank you for sharing your experience, Mike! We’re so glad Alexis was able to assist you with professionalism and make the process smooth and easy. Providing exceptional service is always our goal, and we’re thrilled to hear she exceeded your expectations. Please don’t hesitate to reach out if you need anything in the future. - Cynthia"
Deborah Theberge
October 14, 2024
"WOW, I've never had such wonderful service with our insurance carrier. When we moved from NH to VA last month, we were unsure how our new local rep would meet our homeowners and auto policy needs. But we definitely needn't have worried! They answered our calls promptly and were courteous and knowledgeable every time. When there were outstanding tasks to do when we were ready, they kept in touch with me periodically until it the time was right to take care of them. We are thrilled to be customers of State Farm."
"Hi Deb, thank you for your five-star review! We are thrilled to hear your move from New Hampshire to Virginia went smoothly and that our team could meet your homeowners and auto coverage needs. Our team aims to provide prompt and courteous service, and we are glad we could be there for you each step of the way. We appreciate your support. - Cynthia"
Tom Healey
October 4, 2024
"My experience with State Farm over the years has been they are an awesome organization to deal with when it comes to claims and general questions about insurance and things like that. The office and Ruckersville has been extremely attentive over the past down seven years that I’ve been dealing with them. I’d recommend them highly."
"Thank you Tom for your continued business!!! We appreciate you. "
joe martin
August 21, 2024
"Always helpful and only a call away."
"Thank you Joe. We appreciate your business. "
Christine McKinney
August 8, 2024
"The office is very friendly, warm, patient, available on the phone, and willing and able to work with my situation to get me the best coverage and the best rates. I like working with this office very much and highly recommend them!"
"Thank you for your 5 star review and your kind remarks. We are here if you need us. "
Keith F
July 25, 2024
"Cynthia has been my insurance agent (home and car) for more years than I can remember. Always answers my questions and my requests for help promptly, it’s because of this I’ve never thought about changing."
Diane VanWambeck
July 23, 2024
"Great team to work with! Competitive pricing. Thank You❣️ Love in Christ, Diane V"
Melanie Brace
July 18, 2024
"The best of the best. Very helpful with all my needs."
Jennifer Miller
June 26, 2024
"I've been with this company for several years and it's been absolutely wonderful"
"Thank you Jennifer. We enjoy working with you. "
jordan shortridge
June 26, 2024
"I had a great experience with State Farm in Ruckersville. Alexis Wayland was very polite, responded quickly, and answered all of my questions in detail. I couldn’t have asked for a better experience!"
"Thank you Jordan for your review. Alexis has been an awesome addition to our State Farm family. We appreciate your business!"
Stephen
June 5, 2024
"This office is great! They are always on top of things and resolve issues in a timely manner. Also willing to work with customers to get the job done right. Highly recommended!"
"Thank you Stephen. We love happy customers!"
Deacon Tom Healey
June 5, 2024
"State Farm is never the cheapest, but the service is completely awesome!"
"Thank you for your business! We appreciate you!"
Eric Heins
May 31, 2024
"Great to work with, and very quick to respond."
Judy Morris
May 30, 2024
"I have only recently changed my agent to Cynthia's office I have had nothing but excellent service from day one . I have been by the office several times in past month first rate service from the time I walked into the office all custermer service agents are on top of there game and ready to help out. Thank you all."
Bob Johnson
May 30, 2024
"Outstanding service, always quick to respond, very professional and kind! I highly recommend"
Jeff Dwyer
May 1, 2024
"I had a minor car accident with my brand new car. This agency representing State Farm did a great job in getting my car repaired. From the towing , to a loaner car the service and constant check in with me to see how everything was going could not have been better. BRAVO!!!"
Heather Nicole
April 29, 2024
"Even through all of life's changes- the agents at Cynthia's office have been nothing but wonderful, between keeping track of my current situation, my indecisiveness, and how to help me in the coming future!"
Crystal Lamonds
April 25, 2024
"Great Customer Service & Fast Responses. Have been with SF for almost 2 decades and never been disappointed."
"Thank you Crystal for your business and your loyalty to our agency. We enjoy working with you and look forward to many more decades! :-)"
Lauren Morris
April 25, 2024
"So helpful and prompt! Can not recommend enough!"
"Thank you Lauren for your 5 star review and recommendation. We appreciate you!!"
Michele Barbour
April 3, 2024
"Cynthia, Logan and the entire office are super helpful! Highly recommend! Deborah Brown was awesome as well. She called me three times to make sure everything was going well! Great office!!!"
"Thank you Michele. We enjoy working with you and your family!!"
Rob G
March 21, 2024
"I was very pleased with the service I received from this team. They provided clear information about the process and answered all of my questions. Would highly recommend!"
"Thank you Rob! We appreciate your business. "
Dhruv Mehrotra
March 11, 2024
"Very available for help!"
"Thank you for your review. We appreciate your business!"