State Farm® Insurance Agent Cynthia Shifflett
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Richard Lewicki
January 12, 2026
5
out of
5
rating by Richard Lewicki
"Signing up as a new client for home and auto insurance was easy with the help of Alexis. She showed enthusiasm and willingness to help. Looking forward to a good working relationship."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Caroline Dwyer
January 9, 2026
5
out of
5
rating by Caroline Dwyer
"Everyone here is so easy to work with and you can tell they care about the people they work with! Super helpful and easy to understand!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Karen Fink
January 9, 2026
5
out of
5
rating by Karen Fink
"Bryan was a huge help in trimming about 45% off my original plan when switching to All State. I’m in good hands!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Deanica Childs
January 7, 2026
5
out of
5
rating by Deanica Childs
"Cynthia and her team are absolutely amazing. I have been insured with her for years. When I need to make any changes on my policy it is done quickly and efficiently. Highly recommend, they are always so helpful and kind."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Morgan Lam
January 7, 2026
5
out of
5
rating by Morgan Lam
"Alexis was a great source for all the information we needed! We just bought a house and she was really helpful setting up our insurance and talking us through the whole process!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Scotty Morris
January 6, 2026
5
out of
5
rating by Scotty Morris
"Alexis is awesome, she was extremely kind and communicated very clearly. Our process was incredibly smooth and stress free thanks to her!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
William Steo
December 27, 2025
5
out of
5
rating by William Steo
"Everyone is very personable, efficient and knowledgeable. A great office to work with."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Mary Hartman
December 16, 2025
5
out of
5
rating by Mary Hartman
"This office is awesome the girls are very friendly and helpful been with them for years and love all them . Would highly recommend them"
Jennifer Neese
December 16, 2025
5
out of
5
rating by Jennifer Neese
"I have had car insurance with State Farm for over 35 years and remain loyal because of the service, knowledge, and friendly staff. Recently we moved our home and recreational vehicle over. After having past experiences with claim handling from another carrier, I can say that price is not the only factor. Having an agent available to help is priceless and.... we ended up saving a good bit too."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Sherry Martin
December 16, 2025
5
out of
5
rating by Sherry Martin
"When my prior agent passed away Cynthia stepped in for me and made my transfer to a new agent easy and painless! She has been very easy to work with and to get ahold of when I need it."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Glenn Judy
December 12, 2025
5
out of
5
rating by Glenn Judy
"Fast and easy"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
randy schoonmaker
December 11, 2025
5
out of
5
rating by randy schoonmaker
"I had a pleasure working with Brian at State Farm"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Tambo
December 11, 2025
5
out of
5
rating by Tambo
"I just moved to Ruckersville from South Florida. They made the move of my automobile policy so easy and a pleasant experience."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
armando morales
December 10, 2025
5
out of
5
rating by armando morales
"Working with Cynthia and her team is Really good They have the best service And they are really good on getting back to you if you have any questions I'm really recommend to all my friends Thank you"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Time Splitter
December 9, 2025
5
out of
5
rating by Time Splitter
"These employees are truly exceptional! They treat you with utmost respect and kindness, ensuring that all your needs are met. The staff is incredibly friendly, making this StateFarm location a top choice for anyone, including family and friends.Ask for Logan or Alexis! 😁 10/10 experience!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Franklin E. Pannell
December 5, 2025
5
out of
5
rating by Franklin E. Pannell
"I worked with Alexis to insure my recently purchased 2024 Toyota Camry. I had been with Nationwide Mutual for about 60 years and the premiums just kept going up and up, with no traffic violations and n accidents, to the point that I felt taken advantage of. Alexis and State Farm was very easy to work with and beat the six month Nationwide premium by almost $1200.00."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Drew Sitch
November 24, 2025
5
out of
5
rating by Drew Sitch
"Very helpful and easy to work with."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Chris Lamb
November 6, 2025
5
out of
5
rating by Chris Lamb
"The service was Excellent, Real and honest and straight forward. I saved $40 a month by switching and got more and A lot Better Insurance."
Myra Pekary
September 23, 2025
5
out of
5
rating by Myra Pekary
"They were very informative and helpful.suggested insurance I should have had years ago. I feel comfortable talking to them about any of my needs when it comes to insurance and NOT pushy or aggressive. GREAT RATES!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Brooks Baumgardner
September 4, 2025
5
out of
5
rating by Brooks Baumgardner
"A true team of professionals that are detail oriented and are a pleasure to work with! The team was able to answer any questions quickly and accurately. You can rest easy knowing this team from State Farm has your back!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Tyler Lienhart
August 28, 2025
5
out of
5
rating by Tyler Lienhart
"Alexis and Cynthia were amazing to work with! They broke down everything well, answered alot of questions and were very supportive. Id highly recommend them."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Sabrina Hartley
August 14, 2025
5
out of
5
rating by Sabrina Hartley
"Alexis was awesome! I was able to save a TON of money every month on full coverage auto and liability motorcycle as well as adding a life policy while still saving on my monthly total. Appreciate you guys."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Shelly Palmisano
August 12, 2025
5
out of
5
rating by Shelly Palmisano
"Very friendly staff. We met with Alexis today and she was so sweet and took her time with us to answer all of our questions. I would highly recommend this State Farm."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Emma Crocker
August 11, 2025
5
out of
5
rating by Emma Crocker
"Awesome customer service experience and great prices on my bundle!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Brian Biro
August 4, 2025
5
out of
5
rating by Brian Biro
"Cynthia, Alexis, and the whole team at Ruckersville State Farm are as good as it gets! They truly care about their clients and love to serve. Every interaction with them has been positive and warm. I recommend them with incredible gratitude and complete satisfaction! They are the BEST!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"