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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeff Dwyer

May 1, 2024

5  out of  5 rating by Jeff Dwyer
"I had a minor car accident with my brand new car. This agency representing State Farm did a great job in getting my car repaired. From the towing , to a loaner car the service and constant check in with me to see how everything was going could not have been better. BRAVO!!!"
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Heather Nicole

April 29, 2024

5  out of  5 rating by Heather Nicole
"Even through all of life's changes- the agents at Cynthia's office have been nothing but wonderful, between keeping track of my current situation, my indecisiveness, and how to help me in the coming future!"
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Crystal Lamonds

April 25, 2024

5  out of  5 rating by Crystal Lamonds
"Great Customer Service & Fast Responses. Have been with SF for almost 2 decades and never been disappointed."
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Lauren Morris

April 25, 2024

5  out of  5 rating by Lauren Morris
"So helpful and prompt! Can not recommend enough!"
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Michele Barbour

April 3, 2024

5  out of  5 rating by Michele Barbour
"Cynthia, Logan and the entire office are super helpful! Highly recommend! Deborah Brown was awesome as well. She called me three times to make sure everything was going well! Great office!!!"
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Rob G

March 21, 2024

5  out of  5 rating by Rob G
"I was very pleased with the service I received from this team. They provided clear information about the process and answered all of my questions. Would highly recommend!"
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Dhruv Mehrotra

March 11, 2024

5  out of  5 rating by Dhruv Mehrotra
"Very available for help!"
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Esther Hurt

March 8, 2024

5  out of  5 rating by Esther Hurt
"Logan with State Farm was so helpful to work with and did a great job updating our condo policy. Cynthia and her team are alway a pleasure to work with."
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Hannah Mowery

March 1, 2024

5  out of  5 rating by Hannah Mowery
"I chose this insurance company and agent after over paying for auto insurance for sometime. The process was easy and pleasant! Alexis is nothing short of amazing, she is responsive and always happy to help with anything that I’ve needed. I recommend Cynthia Shifflet at State Farm to anyone looking to make a switch in insurance needs. Give them a call, you will not regret it!"
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Josh Bannon

February 27, 2024

5  out of  5 rating by Josh Bannon
"Fantastic to work with. I’ve been with Ms Shifflett’s State Farm office for several years. They handle my life insurance and auto insurance and my homeowners insurance. I would recommend her and her team to all of my friends and family. Well done. Keep up the good work!"
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Jessica Conley

February 27, 2024

5  out of  5 rating by Jessica Conley
"Alexis with State Farm in Ruckersville made switching my car insurance an easy process. She worked with my time schedule and was very easy to contact. The rate was much cheaper then I was currently paying and I'm so glad I decided to go with State Farm"
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Lana Hepner

February 7, 2024

5  out of  5 rating by Lana Hepner
"Big shout out and thank you to Cynthia Shifflett's team and State Farm Insurance. I recently had to file a claim for damage to the rear bumper and quarter panel on my brand new truck. The process was extremely smooth and everyone was so helpful, including the auto body shop and rental car company. I was able to get my truck back within 5 days and it looks brand new again. Thanks again to everyone for their professional and swift handling of my claim."
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January 30, 2024

5  out of  5 rating by Ashley
"Alexis has been super helpful from start to finish. Thank you for being awesome!"
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DJ Peak A Boo

December 27, 2023

5  out of  5 rating by DJ Peak A Boo
"Extremely knowledgeable and friendly staff. Most people cringe at the thought of getting insurance. This office removes the stigma of getting insurance. I told them exactly what I wanted, and they gave me just that. Don't waste time with the others. Honest service from this office. Thank you so much, Cynthia Shifflet and Team. RUCKERSVILLE'S ABSOLUTE BEST⭐️⭐️⭐️⭐️⭐️"
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Tyler Gibson

September 12, 2023

5  out of  5 rating by Tyler Gibson
"Awesome people to have insurance through especially after dealing with Geicos nonsense I wouls definitley recommend starting a police with Cynthia"
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Kelsie Palmer

August 18, 2023

5  out of  5 rating by Kelsie Palmer
"Shout out to Logan and Debbie!!! The staff is very attentive to their clients. The follow through to check on my claim status and making sure that the claim was taken care of is great. I dealt with a claim (due to parts issue) for a couple months and every one in this office made it seamless and assisted me through the whole process!!! I am beyond satisfied with the customer service!"
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James Spencley

August 12, 2023

5  out of  5 rating by James Spencley
"Good, quick, personable service."
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Gorjan Gjorgjievski

August 9, 2023

5  out of  5 rating by Gorjan Gjorgjievski
"I have been a State Farm customer for 7 years now, and so far, it has been really good working with Cynthia's office. Very professional and friendly, extremely helpful staff members."
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Fernando Martin

July 31, 2023

5  out of  5 rating by Fernando Martin
"My agent was very helpful, polite.Also very understanding, and listening to what I had to say."
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Angela McRay

July 11, 2023

5  out of  5 rating by Angela McRay
"What a professional group working for this agency. I appreciate that you can reach out and get a knowledgeable response. Thank you all for your expertise."
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Kathy Aguilar

June 26, 2023

5  out of  5 rating by Kathy Aguilar
"Alexis was very nice to work with. Awesome service!!"
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lawanda moored

May 30, 2023

5  out of  5 rating by lawanda moored
"Excellent service and staff. Always helpful"
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E Bou

May 23, 2023

5  out of  5 rating by E Bou
"Wrecking a car and having it totaled is a terrible experience; not to mention the inconvenience and headaches. If it weren’t for my State Farm, go to Debbie Brown. She was always there for me, answered all of my questions and took me by the hand step by step. Thank you Debbie. You made this whole ordeal bearable. She did it all with a smile and humor while remaining totally professional. Debbie you make me love State Farm. Thank you, Erika Boucher"
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Kristen Robinson

May 1, 2023

5  out of  5 rating by Kristen Robinson
"Logan was absolutely amazing. I had an issue with another insurance company and due to lower cost and the great customer service I received from Logan I chose to switch to State Farm. I got the ball rolling with the car I currently owned and also asked for a quote with the new car I was going to purchase in just a few days. Logan was on the ball and got everything to me in a timely manner. I emailed her this morning so it would be there when they opened and she replied quickly. I look forward to this partnership. Again thank you Logan you have been a huge help the past few days!"
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Ashley Fowler

April 20, 2023

5  out of  5 rating by Ashley Fowler
"We moved to the area last June from out of state, and I was not thrilled about having to find a new insurance representative! I am SO happy to have gotten connected with Cynthia’s team. Logan May is a true rockstar - she is incredibly responsive, super easy to get in touch with, and took care of all of my needs extremely quickly. It honestly feels like I’m talking to a friend whenever I reach out to her, and she makes the entire process seem easy. It’s very much a family vibe - like she’s thinking of things and looking at options for me like she would her family members. 10/10!"