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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bob Young

March 10, 2026

5  out of  5
rating by Bob Young
"The personal attention to my insurance needs is superb. I wish every business modeled their approach to service like this agency. Alexis is wonderful to work with!"
We responded:
"Thank you for your 5 star review. It means a lot to us. Our goal is to always exceed your expectations. We appreciate you choosing our agency!"
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Joe Helton

March 3, 2026

5  out of  5
rating by Joe Helton
"Alexis was so helpful and so nice and respectful. I highly recommend for insurance purposes."
We responded:
"Joe, your review means the world to us. Thank you for recognizing our efforts! Cynthia Shifflett - State Farm Insurance Agent"
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Eileen Woods-Caballero

February 16, 2026

5  out of  5
rating by Eileen Woods-Caballero
"My agent is Alexis Wayland and she has been amazing right from the beginning. Recently moved here from AZ. She provided me with great information about the area and worked with me on the quotes for both my home and vehicles. She was very punctual on a follow up I needed regarding one of my vehicles. Great service with a smile."
We responded:
"Thank you, Eileen! We’re honored to serve the Ruckersville community and so appreciative of your 5-star rating. Cynthia Shifflett - State Farm Insurance Agent"
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Jan Roberts

February 10, 2026

5  out of  5
rating by Jan Roberts
"Amazing to work with. Walked me through all the steps to switch insurance companies. Best rates hands down."
We responded:
"Jan, thank you for continuing to trust us. It’s our pleasure to help protect what matters most to you. Cynthia Shifflett - State Farm Insurance Agent"
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kristina brown

February 6, 2026

5  out of  5
rating by kristina brown
"So amazing working with this business! Prices are amazing too."
We responded:
"kristina, thank you for continuing to trust us. It’s our pleasure to help protect what matters most to you. – Cynthia Shifflett - State Farm Insurance Agent"
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Tracy Castle

February 4, 2026

5  out of  5
rating by Tracy Castle
"Have been a customer with Srate Farm and this office since we mo ed to Virginia in 2017. The office staff is amazing and always quick to find answers to questions. I highly recommend this office for all your insurance needs."
We responded:
"You rock,Tracy! We appreciate your support and your positive review. – Cynthia Shifflett - State Farm Insurance Agent"
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New monarchy for the win

January 29, 2026

5  out of  5
rating by New monarchy for the win
"I have spent the last six months looking for a vehicle that fit my needs throughout that entire time I worked with Alexis and she provided me with quotes and the best deal I was able to find on full coverage insurance by far. It was wonderful working with her, and I will be working with her and only her in the future."
We responded:
"Thanks for the 5 stars,, and for being part of our Ruckersville community! – Cynthia Shifflett - State Farm Insurance Agent"
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JOSE MOSQUEDA

January 27, 2026

5  out of  5
rating by JOSE MOSQUEDA
"I’ve had a wonderful experience with State Farm at Ruckersville. Their customer service is prompt and always friendly, claims are handled quickly and hassle free, and their rates are very competitive. It’s reassuring to know my car is covered by a company I can trust !"
We responded:
"A big thank you from all of us! We’re so glad to hear you had a great experience with our team. – Cynthia Shifflett - State Farm Insurance Agent"
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JEGJR

January 21, 2026

5  out of  5
rating by JEGJR
"Awesome customer service. Best price out of many. I’ve been researching for a good while and finally found a company with really honest good pricing on auto insurance. I’ve been with one of the very popular insurance companies that put out funny commercials about a cave man. Was with them for a little over twenty years. State Farm beat them by far. Alexis was very patient with all my questions and concerns. Answered everything honestly and accurately. Highly recommend her and State Farm!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Bob Johnson

January 20, 2026

5  out of  5
rating by Bob Johnson
"Outstanding service, always quick to respond, very professional and kind! I highly recommend"
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Rhonda Payne

January 20, 2026

5  out of  5
rating by Rhonda Payne
"We had a wonderful experience working with Alexis on our auto and home insurance needs. She was knowledgeable, patient, and responsive throughout the entire process. Her professionalism and friendly approach made everything easy and stress-free!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Nathaly Vasquez

January 20, 2026

5  out of  5
rating by Nathaly Vasquez
"Great customer service from start to finish. I had multiple assets scattered across different places, and Bryan made the entire process incredibly easy. He walked me through everything with clarity, offered very competitive rates, and now I finally have everything consolidated in one place. On top of that, he was super friendly and genuinely helpful throughout the whole experience. Highly recommend working with Bryan!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kaleigh Harlow

January 20, 2026

5  out of  5
rating by Kaleigh Harlow
"I have worked with Logan and Alexis most recently and both were great and so easy to work with! They make it such a seamless experience. Keep up the great work!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Natalie Ownby

January 19, 2026

5  out of  5
rating by Natalie Ownby
"Signing up as a new client for auto insurance was easy with the help of Alexis. She showed enthusiasm and willingness to help. It was a very easy and smooth process!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ashley Bugbee

January 19, 2026

5  out of  5
rating by Ashley Bugbee
"Always great, prompt, and thorough customer service. Working with Logan May specifically through our journey of finding a new car has been such a pleasure. She gets exactly what we need and is on top of everything- and quick! Thank you!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jane Tomaine

January 17, 2026

5  out of  5
rating by Jane Tomaine
"We transferred our car, home and life insurance policies to Cynthia’s agency when our former agent retired. Cynthia and her staff made the transition very easy. We recently added another vehicle to our policy and Logan was able to handle all the info over the phone while we were at DMV and needed to have proof of insurance. We are thankful to have this group of people we can depend on."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Suzanne Fair

January 17, 2026

5  out of  5
rating by Suzanne Fair
"Quick to respond and very clear on all info provided!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Hernda Lam

January 17, 2026

5  out of  5
rating by Hernda Lam
"Alexis is amazing! I'm saving 50% on my car insurance. And their bundles with auto, renters insurance and life insurance is only $30 higher than only auto with my former insurance company. Plus safe driving discounts. I'm never switching. Trust me, folks, just call and get a quote. It's absolutely worth it! I'm adding my renters and life next."
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Anna Vignola

January 16, 2026

5  out of  5
rating by Anna Vignola
"Everyone I have spoken to has been so helpful and kind. I’m very happy and thankful we have signed up with this branch!"
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Vinny Gee

January 15, 2026

5  out of  5
rating by Vinny Gee
"Bryan gave me awesome service. Great guy , great agent, great deal!"
We responded:
"We appreciate your review! I am are delighted to know you had a great experience with Bryan. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Richard Lewicki

January 12, 2026

5  out of  5
rating by Richard Lewicki
"Signing up as a new client for home and auto insurance was easy with the help of Alexis. She showed enthusiasm and willingness to help. Looking forward to a good working relationship."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Caroline Dwyer

January 9, 2026

5  out of  5
rating by Caroline Dwyer
"Everyone here is so easy to work with and you can tell they care about the people they work with! Super helpful and easy to understand!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Karen Fink

January 9, 2026

5  out of  5
rating by Karen Fink
"Bryan was a huge help in trimming about 45% off my original plan when switching to All State. I’m in good hands!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Deanica Childs

January 7, 2026

5  out of  5
rating by Deanica Childs
"Cynthia and her team are absolutely amazing. I have been insured with her for years. When I need to make any changes on my policy it is done quickly and efficiently. Highly recommend, they are always so helpful and kind."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Morgan Lam

January 7, 2026

5  out of  5
rating by Morgan Lam
"Alexis was a great source for all the information we needed! We just bought a house and she was really helpful setting up our insurance and talking us through the whole process!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"