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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

E Bou

May 23, 2023

5  out of  5 rating by E Bou
"Wrecking a car and having it totaled is a terrible experience; not to mention the inconvenience and headaches. If it weren’t for my State Farm, go to Debbie Brown. She was always there for me, answered all of my questions and took me by the hand step by step. Thank you Debbie. You made this whole ordeal bearable. She did it all with a smile and humor while remaining totally professional. Debbie you make me love State Farm. Thank you, Erika Boucher"

Kristen Robinson

May 1, 2023

5  out of  5 rating by Kristen Robinson
"Logan was absolutely amazing. I had an issue with another insurance company and due to lower cost and the great customer service I received from Logan I chose to switch to State Farm. I got the ball rolling with the car I currently owned and also asked for a quote with the new car I was going to purchase in just a few days. Logan was on the ball and got everything to me in a timely manner. I emailed her this morning so it would be there when they opened and she replied quickly. I look forward to this partnership. Again thank you Logan you have been a huge help the past few days!"

Ashley Fowler

April 20, 2023

5  out of  5 rating by Ashley Fowler
"We moved to the area last June from out of state, and I was not thrilled about having to find a new insurance representative! I am SO happy to have gotten connected with Cynthia’s team. Logan May is a true rockstar - she is incredibly responsive, super easy to get in touch with, and took care of all of my needs extremely quickly. It honestly feels like I’m talking to a friend whenever I reach out to her, and she makes the entire process seem easy. It’s very much a family vibe - like she’s thinking of things and looking at options for me like she would her family members. 10/10!"


March 30, 2023

5  out of  5 rating by Lucie
"Cynthia and her staff are beyond amazing! I have always dealt with Logan. She is very kind, helpful, very efficient and knowledgeable. She always steers me the right direction!!"

Derrick Lawson

March 16, 2023

5  out of  5 rating by Derrick Lawson
"Super easy to work with, very responsive and all around just a great group to work with. Def would recommend to anyone needing insurance,"

Rhonda Batten

March 15, 2023

5  out of  5 rating by Rhonda Batten
"Cynthia and her team are beyond exceptional (big shout out to Logan who has the patience of a saint for dealing with me and steering me in the right direction)! They have the knowledge and expertise needed for all of your insurance needs. They are there when you need them and happy to help navigate you through the process. Cynthia is fantastic and is always willing to go the extra mile for her customers! Highly recommend this group!"

Shelley Ward

March 13, 2023

5  out of  5 rating by Shelley Ward
"So happy I called ….Logan was so helpful and quick and was able to get me and my family the best quotes. I highly recommend this office."

Tracie Taylor

February 16, 2023

5  out of  5 rating by Tracie Taylor
"Everyone in the office is amazing! They treat you like a friend or family. I’ve asked questions and they are fast with answering. Superior customer service!"

Ashley McCauley

February 16, 2023

5  out of  5 rating by Ashley McCauley
"Logan has been great to deal with! She was patient with our back and forth emails and playing tag. Lol. I am new to State Farm but I would definitely recommend getting in touch with her. Plus, the best price around.. Thank you 😊"

Wendy Morris

February 16, 2023

5  out of  5 rating by Wendy Morris
"You all are the best insurance company I have ever dealt with. Always there with a friendly smile and willing to help. Thank you for being the best insurance provider."

Mike Wallace

February 16, 2023

5  out of  5 rating by Mike Wallace
"Great news!!!! Some people still care about doing business the correct way!!! Thanks for the assistance Alexis, very polite, professional, helpful, knowledgeable and most of all patient… Sure do appreciate you calling and then sending a reminder text…. I will definitely continue sending all my people to State Farm for now on!!!! Much respect and appreciation to the whole team"

Kayte Croy

February 15, 2023

5  out of  5 rating by Kayte Croy
"This office is so pleasant, knowledgeable and professional! I transferred my documents from the State Farm in McGahesville and I am so grateful that I did!"

shelly rhoades

February 15, 2023

5  out of  5 rating by shelly rhoades
"I have been with Cynthia and her crew for many many years!! Exceptional staff!!! Very pleased my service!!!"

Kristen Collier

February 15, 2023

5  out of  5 rating by Kristen Collier
"Our agent at Cynthia Shifflett’s office is quick to answer any questions we have, and is always helpful when we need any assistance with our car insurance. Highly recommend!"
Profile photo of Renita Thomas

Renita Thomas

February 13, 2023

5  out of  5 rating by Renita Thomas
"State Farm of Ruckersville,VA they have worked with me thru my darkest days when I didn't know how or when I was going to make my payments.I can't thank State Farm enough always kind and caring luv y'all.Thank you!"

Lauren Oliva

February 10, 2023

5  out of  5 rating by Lauren Oliva
"Alexis is phenomenal to work with. I just switched over from my previous insurance company and she was able to save me over $200 a year. Easy, and seamless transfer."

Toni Jenkins

February 10, 2023

5  out of  5 rating by Toni Jenkins
"Superb customer service. They treat their customers like family. We are thankful to have such great guidance with our insurance needs."

Oc Duke

February 7, 2023

5  out of  5 rating by Oc Duke
"Is very professional group to work with"

Larry Kates

February 1, 2023

5  out of  5 rating by Larry Kates
"Cynthia has handled all of my Insurance needs auto, home & boat for years now and when I have questions and call or stop by Cynthia, Logan or one of the other friendly and knowledgeable team members are able to explain in away I understand and make any adjustments if needed."

Bill Heapes

January 31, 2023

5  out of  5 rating by Bill Heapes
"Cynthia Shifflett and her staff are very easy to work with, knowledgable, and professional. I switched to State Farm and specifically to this team 2 years ago and have been more than satisfied ever since. Quality, service, and price ~ they have been great."

Chris Greene

January 31, 2023

5  out of  5 rating by Chris Greene
"Very friendly, and able to assist you with any of your questions over any communication, from email to texting."

Taylor Walton

January 31, 2023

5  out of  5 rating by Taylor Walton
"I love this agency! They are definitely top tier when it comes to all of your insurance needs, as well as hospitality! Always a smiling face when you enter the door! Very reasonable pricing, but more importantly, very reliable insurance! I recommend you take your insurance needs to this office in particular! Ask for Logan! All of the ladies are 10/10, but Logan provides a very good way of understanding more of what you're paying for and not just giving you a quote! She truly cares for your needs, very honest and will work with you to find the best deal they can offer for your special insurance needs! 😊 #Jakefromstatefarm #Loganfromstatefarm"

rashunn davis

January 30, 2023

5  out of  5 rating by rashunn davis
"Very Comforting, understanding to support what you need as a client moving foward"

Andrea Zeier

January 27, 2023

5  out of  5 rating by Andrea Zeier
"The lady there are wonderful and helpful. When I call and have any questions they are on top of it. I you would recommend Cynthia Shifflett office to anyone with life, auto and home insurance."

BgBg Thacker

January 27, 2023

5  out of  5 rating by BgBg Thacker
"I can't tell you how easy this process was! We are new to StateFarm & I can't tell you how much stress it was calling insurance companies all day to get the best quote and when I called StateFarm, it was like smooth sailing from there. Logan was always super helpful, answered all of my questions, and very responsive! She gave her opinion when I asked and was just overall great to work with! Highly recommended!!!"